1. What is the lead time for a carbide grinder?
Standard orders ship within 15 days. Custom OEM orders typically require 30-45 days depending on specifications.
2. Do you offer payment flexibility?
Yes, we accept T/T, L/C, and secure escrow services to protect your funds during international transit.
3. Is after-sales service available?
Absolutely. We provide 1-year warranty, remote technical support, and video guides for troubleshooting.
4. Can I get a sample or demo?
We offer free samples for qualified corporate buyers to test the carbide grinder performance before bulk purchase.

5. Does the machine comply with US safety standards?
Yes, our equipment meets CE and RoHS standards, which align with most US industrial safety regulations. We also provide necessary documentation for customs.
6. How do I calculate shipping costs?
Shipping is calculated based on your port of destination. Contact us for a detailed DDP (Delivered Duty Paid) quote.
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We adhere to strict local rules and regulations. Our compliance ensures smooth customs clearance and operational safety in your region.
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